Terms & Conditions

Last updated: 01/01/2025

Welcome to Kitchen Nail Bar (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our services and, where applicable, our website and online booking system (collectively, the “Services”). By booking an appointment, visiting our salon, or using any of our Services, you agree to be bound by these Terms.

1. Appointments & Bookings

1.1. Appointments may be made in person, by phone, or through our online booking system.

1.2. Please arrive on time to ensure you receive the full duration of your scheduled service.

1.3. If you are late, your appointment may be shortened or rescheduled, and applicable fees may still apply.

1.4. We reserve the right to refuse service or cancel appointments at our discretion.

2. Cancellations, No-Shows & Deposits

2.1. We kindly request at least 3 hours notice for cancellations or rescheduling.

2.2. Group booking of more than 2 people may require a deposit to secure your booking. Deposits are:

2.3. Repeated no-shows or late cancellations may result in restricted booking privileges.

3. Pricing, Payments & Gratuities

3.1. All prices are listed in USD and are subject to change without notice.

3.2. Payment is due in full at the time services are rendered and/or products are purchased.

3.3. Gratuities for our technicians are appreciated but never required, and may be given in cash or as permitted by our payment system.

4. Refunds, Redo & Service Corrections

4.1. Due to the nature of our services, we generally do not offer cash refunds on services provided.

4.2. If you are not satisfied with your service, please notify us before leaving or contact us within 3 days so we can evaluate and, if appropriate, offer a complimentary fix or redo.

4.3. Redo or repair services:

5. Health, Safety & Client Responsibilities

5.1. Your health and safety are very important to us. We follow strict sanitation and disinfection protocols in accordance with local regulations.

5.2. You agree to inform your technician of any:

5.3. We reserve the right to decline service if we believe it may negatively impact your health, the health of others, or violate local health regulations.

5.4. You agree not to visit the salon if you have any contagious illness or visible skin/nail infections that may pose a risk to others.

6. Personal Belongings

6.1. You are responsible for your personal belongings while at the salon.

6.2. We are not liable for lost, stolen, or damaged personal items on the premises, except as required by law.

7. Children & Minors

7.1. Children must be supervised by a parent or legal guardian at all times while in the salon.

7.2. For safety reasons, we may limit the number of children allowed per accompanying adult.

7.3. Certain services for minors may require the presence or written consent of a parent or legal guardian.

8. Gift Cards and & Promotions

8.1. Gift cards:

8.2. Lost or stolen gift cards may not be replaced; please treat them like cash.

8.3. Promotions, discounts, or special offers:

9. Website, Online Booking & Digital Content

9.1. If you use our website or online booking system, you agree:

9.2. All content on our website, including text, images, logos, and branding, is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, or distribute our content without our written permission.

10. Photography & Social Media

10.1. With your consent, we may take photos or videos of your nails/services for our portfolio, website, or social media accounts.

10.2. If you do not wish to have your photos used, please inform your technician or front desk before or during your visit.

10.3. By tagging or mentioning our salon on social media, you grant us permission to repost or share your publicly visible content, giving you credit where reasonably possible.

11. Privacy & Personal Data

11.1. We may collect and store certain personal information (e.g., name, contact details, appointment history) in order to provide our Services.

11.2. We use reasonable measures to protect your information and only share it as needed to operate our business or as required by law.

11.3. By providing your contact information, you may receive appointment reminders, confirmations, updates, and promotional messages. You may opt out of marketing messages at any time using the unsubscribe link or by contacting us.

12. Liability & Disclaimer

12.1. To the maximum extent allowed by law, you agree that Kitchen Nail Bar and its owners, employees, and contractors are not liable for any indirect, incidental, consequential, or special damages arising from your use of our Services.

12.2. You understand that some services may involve inherent risks (e.g., minor skin irritation, allergic reactions) and agree to inform us of any discomfort immediately so we can adjust the service.

12.3. If you experience an adverse reaction after leaving the salon, please seek appropriate medical care and inform us as soon as possible.

13. Changes to These Terms

13.1. We may update these Terms from time to time. Any changes will be posted in the salon and/or on our website with an updated “Last updated” date.

13.2. Your continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

14.1. These Terms are governed by the laws of the state/province of California, without regard to its conflict of law principles.

14.2. Any disputes arising under or in connection with these Terms will be handled in the courts located in San Jose, California, unless otherwise required by applicable law.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Kitchen Nail Bar
Email: info@kitchennailbar.com
Website: https://kitchennailbar.com